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Frequently Asked Questions




What is GPS?

The Global Positioning System (GPS) is a space-based global navigational satellite system that provides reliable location and time information in all weather and at all times and anywhere on or near the Earth there is an unobstructed line of sight to four or more GPS satellites. It is maintained by the US government and is freely accessible by anyone with a GPS receiver.

GPS was created and realized by the U.S. Department of Defense and was originally based on and run with 24 satellites. It was established in 1973 to reduce the large number of navigation aids and to overcome the limitations of previous navigation systems.

What is GPS receiver/hardware/navigation device?

A GPS receiver/hardware/navigation device is any device that receives GPS signals from the satellite for the purpose of determining the present location. These devices are used in military, aviation, marine and consumer product applications.

What is the cost of GPS receiver/hardware/navigation device?

It may cost anywhere from 7000 INR to 25000 INR depending upon the features in the device. It is pre-occupied with GSM sim-card slot which enables the use of GPRS service.

What is GSM?

Global System for Mobile Communications, we use this system through our mobile phones and sim-cards for communication.

What is GPRS?

It is General Packet Radio Service, in layman language it is a basic slow-speed wireless internet, which we can access through our cell phones. GPRS provides data rates of 56-114 kbit/second. It also includes EDGE.

What does 24x7track provide?

We provide GPS receivers at very reasonable cost, preinstalled with a sim-card. We provide live tracking services for your mobile assets installed with GPS receiver on our web portal with various alerts and reports, for which we charge you every month.

What if I arrange my own GPS receiver (hardware) and sim-card?

In that case, we don't charge you for receiver, as well as sim-card, only monthly recurring charges of our live tracking services will be applicable to you.

Can I get discount in bulk orders?

Yes, if the order is in bulk, we will definitely consider you for discount.

Will 24x7track products be available outside of the India?

24x7track's, GPS locator phone runs over GSM networks, and can function nearly anywhere in the world within a GSM network. There are over 160 countries with GSM networks around the world today, giving 24x7track-enabled devices a global footprint. International distributors will be announced as they occur.

How can I be among the first to know about the latest developments at 24x7track?

Join our Notification List! We'll keep you updated and let you know our latest developments. The information you provide will be kept confidential and only used by 24x7track Wireless to notify you of product updates.

Are you seeking resellers?

24x7track Wireless is currently developing a national distribution plan. If your company is interested in retail partnering with 24x7track, please contact us at

What is the warranty for my device?

The device has a warranty 365 days from the date of purchase.

I have trouble getting started, where can I call?

Please write to us on

Why is there limited coverage when GPS works anywhere in the world?

While it's true that GPS works everywhere in the world, 24x7track's location technology uses GPS and digital wireless (GSM) technologies to find and communicate the location of the person wearing the device. Signals and service from both are needed for complete, end-to-end location reporting to occur. Since 24x7track's technology uses GPS coordinates on a nationwide digital wireless network, device needs to be within the coverage area for the communication to occur.

Will the technology work everywhere I go?

The performance and coverage may vary. The performance of every wireless communications system is subject to local conditions, like GSM network coverage and where a caller is located when they use. Wireless location solution is not only subject to local conditions in the wireless network since it uses the wireless network to relay position requests and information. but it is also subject to local conditions that can affect GPS performance, such as: GSM calling coverage and local conditions in the GSM network; The location of the GPS satellites in space in relation to the phone; The amount of blockage between the phone and the sky, and; How the phone is being held.


We chose 24x7track because they are Industry expertise. We wanted to ensure we chose a provider that understood the complexities of our business. 24x7track knowledge …

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